Lidl employees praised for staying cool with ‘abusive’ customers who do not wear masks – World News

A Lidl store manager in Cork, Ireland, refused to serve two customers who were not wearing face masks. The couple “verbally abused” the worker and accused him of “discrimination” and “breaking the law”

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See when Lidl manager in Charleville stays cool with ‘verbally violent’ customers without masks

A video has surfaced of a Lidl store manager holding his head cold while refusing to serve a pair of customers without masks who “verbally abused” him.

The two customers did not alert staff to any valid medical reasons for shopping in the cheap supermarket in Cork, Ireland.

In a clip of the series, filmed by one of the customers involved, the manager is accused of “violating the law”, reports Cork Beo.

The manager sitting behind the counter says “it’s not me” and removes the customer’s items – a multipack of chips and a bunch of flowers – from the conveyor belt.

He is then challenged on why he asked for “private medical information”






The customer claims that the manager “discriminates” against him





The couple did not alert staff to any medical conditions, reports say

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“All I say to you is that your invitation to shop here has been removed,” the manager said, adding that it was “because of the way (they) spoke” to him.

He then reveals his name and declares that he is the store manager, while the duo repeatedly check with each other that the scenario is being filmed.

“Thank you very much, have a good evening,” the manager says coolly.

The customer then states that “this is discrimination”, as he has once again said that his invitation to act has been removed.

“So we’re being removed from the store?”

“Yes please.”

Similar incidents have been recorded across Ireland over the past week as the festive season begins along with a sharp rise in Covid cases.

A video emerged of a maskless man throwing homophobic assaults on staff at a Dublin cafe earlier this week.

After his tirade, he left, but only to return shortly after to further abuse the staff before allegedly assaulting a worker outside the coffee house.

The staff was “horrified” that he would return with a weapon.

Lidl issued a statement in connection with the Cork incident, which read: “There was an incident in our Charleville store where a customer was verbally insulting to our store team.

“The store manager refused to serve the customer and asked them to leave the store.

“Lidl will not tolerate any abuse by our hard-working front-line team, which has been diligently serving their communities since the beginning of the Covid-19 pandemic.

“Lidl requires that face masks be worn in accordance with government guidelines when shopping in our stores. Lidl’s signage clearly calls for all customers who have medical conditions that would make them exempt from the legal requirements to proactively approach to a member of management to inform them of this.

“On this occasion, the customer did not alert the team and was subsequently abused.”

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